Tiledesk is a conversational automation platform designed for customer engagement. It offers various features to improve customer interactions, such as AI chatbots powered by ChatGPT, a knowledge base equipped with LLM technology, and a drag-and-drop interface for designing conversation flows. Additionally, Tiledesk supports ChatGPT integration, enabling conversational AI to automate customer interactions. The platform aims to elevate sales and reduce costs through automation, offering free chatbot templates and a design studio for crafting ideal chatbot designs. Tiledesk also provides tools for lead generation, proactive engagement, and customer insight, along with CRM integration and bot training options. Over 1,000 global brands trust the platform, and it has received recognition from leading industry experts.
⚡Top 5 Tiledesk Features:
- AI Chatbot and Knowledge Base: Equip your chatbot with knowledge base expertise using LLM technology to provide accurate and natural responses.
- Drag-and-Drop Interface: Design your dream conversation flow without coding skills.
- ChatGPT Integration: Automate customer interactions with generative AI chatbots.
- Carousel Display: Showcase personalized deals with product cards to enhance the shopping experience.
- Enterprise Solutions: Transform your enterprise customer service with AI-powered features designed for high-scale, secure, and adaptable support operations.
⚡Top 5 Tiledesk Use Cases:
- Lead Generation: Generate qualified leads within the flow of conversation while enhancing customer satisfaction.
- Customer Support Automation: Bots index your site and respond to inquiries from your knowledge base.
- Proactive Engagement: Set rules for bot activation, like time spent or specific page visits.
- Showcase Top Deals: Use carousels to display deals with checkout links in the chat widget.
- CRM Integration: Automatically transfer customer info to your CRM, like HubSpot.
